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Last updated: July 2026
Livantic Biotech ("we", "us", "our") operates as a PCD Pharma Franchise and Third Party Manufacturing company. This Privacy Policy explains what information we collect through this website and WhatsApp, how we use it, and the protections we apply.
When you contact us for a franchise enquiry, product enquiry, or third-party manufacturing enquiry — whether through our contact form or WhatsApp — we may collect your name, phone number, email address, business/pharmacy or company name, and the details of your requirement.
Information you provide is used solely to respond to your enquiry, process franchise or manufacturing requests, share product and pricing details, and maintain records of our business dealings with you. We do not use your information for any purpose beyond what is reasonably needed to serve you as a customer, franchise partner, or manufacturing client.
We do not share, sell, rent, or otherwise disclose your personal or business information — including your contact details, order history, or franchise/manufacturing agreement details — to any third party outside Livantic Biotech, except where required by law, regulation, or a valid order from a government or judicial authority.
We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration, or disclosure. Access to customer and franchise data within our organisation is limited to personnel who need it to carry out their work.
Enquiries submitted through this website's contact form may be relayed via a third-party form-processing service (for delivery to our email) and WhatsApp enquiries are handled via WhatsApp's own platform, both of which have their own privacy practices. We recommend reviewing their respective privacy policies for details on how they handle message data in transit.
You may request details of the information we hold about you, ask us to correct inaccurate information, or request deletion of your data where we are not legally required to retain it (such as for GST, invoicing, or regulatory recordkeeping). To make such a request, contact us using the details below.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised date.
For any privacy-related questions or requests, contact us at livanticbiotech@gmail.com or 8708276097.